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Report or Check a Gas Outage
Is There an Eversource Gas Outage in My Area?
If you smell gas or suspect a leak move to a safe location and call 911.
How we restore your natural gas service
- Our crews will shut off gas service for all customers in the affected area
- We will make necessary repairs on the natural gas main and service lines
- We will visit each customer's home to perform a safety check and restore natural gas service
To ensure quick and safe restoration, our crew will need access into every impacted home or business to conduct safety checks and restore service.
An adult (18 years or older) must be present to allow our employees to restore service. If you need to leave your home, please leave your contact information with a neighbor or on your door.
Our employees and representatives carry a photo ID and will be happy to show it to you upon request.
What causes a natural gas outage?
While natural gas outages are rare, they can occur when gas lines are damaged or when gas line construction or maintenance is being done in your area.
Gas Safety
We are always monitoring our gas systems to provide our customers with safe and reliable service.