Our Sustainability Report
Download the full PDF report for sustainability highlights, detailed data, graphs and more.
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Our Climate Commitment
Addressing physical and transitional impacts from climate change through adaptation and mitigation planning, including reducing emissions
Supporting A Decarbonized Future
We are proud to contribute to a clean energy transition that is heavily dependent on lowering emissions from the building and transportation sectors, and serves a critical role in supporting state climate objectives.
Empowering our customers to make informed decisions around energy consumption and to reduce their own emissions is an important step toward decarbonization and we support this through energy efficiency measures and the interconnection of renewable generation.
Managing Current Climate Impacts
With more frequent and severe weather events occurring, we remain focused on adaptation through maintenance and strategic planning of critical infrastructure that allows us to deliver essential services to our customers, and we're doing our part to mitigate climate change through emissions reduction measures.
You can read our Climate Adaptation and Mitigation Plan for more details of our efforts.
Customer Emissions
We serve about 4.6 million customers across Connecticut, Massachusetts and New Hampshire. When our customers use natural gas and electricity that we provide, the emissions associated with that energy use are reflected in our indirect Scope 3 emissions.
To reduce these emissions and ultimately achieve our target of Net Zero emissions, we will be heavily dependent on the policies and actions of our states to carry out their climate goals and accelerate clean energy generation. We will continue to play a critical role in this transition over the long-term to prepare the grid for increased electrification and to support our states as policies and initiatives evolve.
Energy efficiency programs will also be critical to providing customers with the opportunity to lower their energy use and, as a result, also lower their energy costs. We will continue to interconnect customer renewables and storage for further reductions in addition to rolling out advanced technology like smart meters so that customers can make informed decisions to use energy more efficiently and participate in demand reduction programs.